Shipping & Delivery

Introduction
Welcome to La Pepite LTD. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of physical products purchased through our website or other platforms. By placing an order with us, you agree to be bound by this policy.

Shipping Destinations
We currently offer shipping to the following destinations: Worlwide.

Order Processing Time
Once your order is successfully placed and payment is confirmed, we will process and pack your order within 2 weeks. Please note that processing time may vary depending on the volume of orders received and any applicable product availability.

Shipping Methods and Costs
We offer various shipping methods to cater to your delivery needs. Shipping costs are calculated based on the selected shipping method, package weight, and destination. The shipping costs will be displayed during the checkout process before you finalize your order.

Estimated Delivery Time
The estimated delivery time depends on the shipping method selected and the destination address. Estimated delivery times are as follows:

Standard Shipping: 2 weeks
Express Shipping: 1 week
Please note that the estimated delivery time is provided for reference purposes only and is not a guaranteed delivery date. Actual delivery times may vary due to factors such as customs clearance, local postal service delays, and unforeseen circumstances.

Order Tracking
Once your order is shipped, we will provide you with a tracking number via email or through your account on our website. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date.

Customs and Import Duties
For international orders, customs or import duties may apply depending on the destination country's regulations. Any additional charges related to customs clearance are the responsibility of the recipient. Please check with your local customs authorities for information on applicable duties and taxes.

Delivery Issues and Disputes
In the rare event of delivery issues, such as non-delivery, damage, or incorrect items received, please contact our customer support team at lapepite47@protonmail.com within 10 days from the expected delivery date. We will investigate the issue and provide a resolution as quickly as possible.

Change of Delivery Address
If you need to change the delivery address after placing an order, please contact us at lapepite47@protonmail.com as soon as possible. We will do our best to accommodate your request; however, changes may not be possible once the order has been shipped.

Contact Us
If you have any questions or concerns regarding our Shipping & Delivery Policy, please contact us at lapepite47@protonmail.com.

Last updated: 8/1/2023

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